Here are some answers to frequently asked questions about powered mobility options, services, and insurance coverage. We handle NSFAQs too – not-so-frequently asked questions! If you have a need to know anything that isn’t addressed here, contact us.

Q. Paperwork can be a nightmare. Does Mobilitywerks help?
A. Our entire staff is knowledgeable and Mobilitywerks handles all the necessary forms for the patient. Medicare may cover up to 80% of the cost for covered persons. Check Medicare and Other Insurance for more information. If you have supplemental insurance or HMO/PPO membership, it may cover the remaining 20%. The result: little or no out-of-pocket expense for qualifying patients. Mobilitywerks has other attractive financing options when insurance coverage is limited or unavailable.

Q. What are the key safety features of powered wheelchairs and scooters?
A. Today’s powered wheelchairs and scooters are engineered for comfort, convenience and safety. Power chairs feature a six-wheeled design that pro- vides stability and prevents tipping. A variety of accessories are available to allow patients to operate our chairs with “one thumb” or even by mouth. Batteries for the equipment operate on regular house current and recharge overnight. Replacement batteries are easy to install.

Q. What about range and maneuverability?
A. An overnight recharge primes our wheelchairs and scooters for a range up to 25 miles. Speed is a comfortable 4-5 mph, with turning radius of 20 inches or less for many wheelchair models. Visit wheelchairs and scooters [internal links] for more details.

Q. What about delivery and service?
A. Mobilitywerks offers free delivery to its customers. Our driver/technicians will arrange a convenient time and provide oral and written training to the patient and family. We service what we sell. Each chair/scooter comes with a full year’s warranty on parts and labor. Replacement equipment is available in the unlikely event an in-shop repair is needed.

Q. I need more detailed information on your models. Can Mobilitywerks help?
A. Information on the entire line of products we distribute is one click away – at Wheelchairs and scooters [internal links]. Or, you can contact us and ask for a copy of our full-color product and feature catalogs. Medicare guidelines change from time to time and we monitor these changes. For a current list of ICD (International Classification of Disease) codes, contact one of our knowledgeable representatives. Coverage, of course, cannot be guaranteed until Medicare review is complete.

Q. How can I contact Mobilitywerks?
A. We’re easy to reach on your schedule. Dial us toll-free at 1-800-350-8940. Fax us at 1-866-350-8940. Visit this web site, www.mobilitywerks.com, and email us.